Microsoft now offers you a lower level upgrade from the free Personal account to allow 100GB storage and an online email box - all for $3 per month. That's pretty good! Go basic

Outlook (again!) GWSO issues with existing profiles.. after upgrading from Office 2016 (32 bit) to O365 64

The GWSO tool is great. But if you have an existing profile that uses this, then when you come to reinstall it, you get the following weird cryptic message: A profile for Google Workspace sync (named 'temp') already exists - you're all set! If you need to create a new profile, please use the 'Setup a Google Workspace Sync user' option from the Start menu. This made no sense (as I had deleted the current gwso profiles I saw in Control Panel Mail profiles..) until I looked in the Windows Start menu and lo and behold there was a new entry to do just that. This quickly ran through the credential prompts, created the new gwso profile as it said it would!

Repopulate the autocomplete emails in a new Outlook profile or installation

 In the old days, the nk2 file was the go to file to get things working again when the old one was no more due to a new Outlook profile  or a new PC..

Later, it was the Autocomplete List cache stored in the hidden folder somewhere in your users' profile folder structure. This was easy enough to copy over to the new user's autocomplete - overwriting the new empty file but using the new filename. (Outlook needs to be closed while you do this)

This list is limited to 1000 by the way, so another reason not to go relying on it to remember all your customers' email address!

However, if you are using Google's sync tool, this appears not to apply!

So to get around this, the trick is to export the contacts t a PST, then import them to the new profile.

That, however does NOT restore the autocomplete that the user is expecting.

The trick is to simply compose  new email, and populate the to or cc or bcc filed with AL the contacts and let it resolve. But you DON'T need to send it, jus cancel out and delete this draft.

From now on the autocomplete will know all the "new" addresses, so the user can carry on as they were addressing emails by typing just the first letter or two, and getting the autocomplete suggestions they were expecting.

In a new email, select ALL (Click and drag down to the bottom)

Let the addresses Resolve, Escape out without sending or saving

Job done!

Moving cached IMAP folders into OnMyMac when offline

If you try and move messages or folders in the IMAp folders of an account that is not online - you will be thwarted!

BUT if you take a copy of the files as shown here, and then re import them into your mail account, you can then safely point to another imap server and not lose all your cached content that would otherwise disappear!

Step 1 Create a copy of the folder that matches the list of mailboxes you need..
~/Library/Mail/Vx/RANDOM-NUMBER
I copied while Mail was open with no issue!




Step 2
From File choose Import and choose Apple Mail format.



The Imports create an Import folder each time you attempt it in the On my mac section.

Step 3
Then simply drag and drop the content of each folder, (or entire folders) up into either the On my Mac section,
Step3a or MOVE the folders into the IMAP folders area to upload to the new server... although I couldn't get this actually to copy so left this step out!
It may be that you need to create the empty folders on the IMAP are and then drag the mail items into each one ?


In a  similar vain - see also https://www.macworld.com/article/3272250/how-to-recover-a-mail-folder-from-time-machine-in-macos.html which details much the same procedure but from a  mailbox restored using Time machine.

Autocomplete and Recently Used Contacts in Office 2016 2019

Occasionally a new cache file is built for some reason and the old one abandoned by Outlook.

Simply rename the current one in use (you can tell by the date), and then copy over the slightly older one (but it will have a large file size compared to the new one in use).

Restart Outlook – and Voila – it starts working again.

Now if we could only get the users to add these emails into their address book – or get Outlook to do that automatically!

 Kudos to this article for hints on the autocomplete file and overwriting it https://kb.intermedia.net/Article/1894

When its working - the user is greeted by these happy (full) dialog boxes :)

When I stops working (possibly due to the G Sync tool?) the user has no entries in these dropdown boxes and feels LOST!

To fix it, I simply copy over an older (but larger Stream_Autocomplete_xxx.dat file. In this case I could have used the one ending in F82, but instead chose to use a slightly older but larger version I put away  in May in case this happened again - which it did!!

How to backup your Google Gmail content SPOILER; Team Drive is not supported

If you are closing down a G Suite account (or just a standard personal GMail account - although I can't think why you'd ever do that!?), than you can store all the mail content offline by syncing a Thunderbird mailbox to it, and then changing the password so that the IMAP no longer ever syncs. Wow - that;s a good idea which I only just now thought of! You could then copy (or rename) the Thunderbird Profile folder - and load it as a different account.

You could then even selectively copy or move content by older or individually into another [live] gmail or other IMAP account to sync the content up.

Voila.

In addition to the takeout mentioned next, the GSuite Migration Tool from within the admin console would be the first thing to try. All email form the old box appears in the new box - but where? (More to follow on this... see Jake's blog https://jakebinstein.com/)

https://support.google.com/a/answer/6351475?hl=en-GB&ref_topic=6351498

Successfully migrated 21766 emails

3 emails failed to be migrated

Details

Migration Status	Complete Successfully migrated 21766 emails 3 emails failed to be migrated Download Migration Error Details
Connection Settings	Migration Server: Gmail Connection Protocol: IMAP Email Server: imap.gmail.com

If you prefer, (or in addition) you should use the account takeout service prior to disbanding...

This allows you to selectively zip up the data content of all your google services, and mailbox in MBOX format, and download some large files google make available.

Actually making using of these backups however is not so easy.

Importing the MBOXs into Thunderbird appears to be the most common advice.

A good guide covering all this for both PC and Mac https://www.makeuseof.com/tag/use-downloaded-gmail-data/

However, GYB is another option. I haven't yet tried it, but it looks promising:

https://github.com/jay0lee/got-your-back/wiki#step-5-performing-a-restore

Head over to takeout to start the process:

There is only one entry for Drive - nothing for Teams Drive (another Blog to come on this!)

Under Mailbox, there are options to choose labels - not sure if this excludes those not selected!?!?

In Step 2 there are options as to how to access the files:

The archives look like this.

Adventures changing pickup rollers on a Fuji Xerox CM415

If you struck this problem - and solved it - please skip to another site right now!

In a printer with an additional main tray, the lower tray rollers change in a snap.
The primary tray rollers, however refuse to come off as there is a plastic cover in the way.. still not sure what it's function is - other than for me to create this post!

The trick is to release the catch and slide the cover to the left. It comes off easily and the rollers can be accessed. (Some say you may need to remove the grey plastic plate below the black plate with one screw - but I could push past that without removing it).

Some helpful photos