Ok. So I am the iExpert?
Scenario 1
Neighbours kids come to me for help on their new iPod to redeem a $20 voucher. The catch: kid is twelve and has no email yet and no credit/debit card. Oh, and its Saturday afternoon when I should be mowing or watching America's Cup!
Payment: 1 bottle of cheap red.
Scenario 2
iMac, iPad, iPhone, setup with 7 (yes seven) email accounts from 4 different providers must all be visible on all devices including the sent, trash and drafts, oh, and must work overseas, oh, and a new assistant must be able to use one of the accounts.
Payment: $60 hourly rate
Scenario 3
Retired gentleman is tired of his old Windows7 stuff, but likes his new iPad and iPhone, so gets me to help him order the latest greatest iMac and AppleTV. Now "just" have to it all up so he can "do" stuff like photos, music and so on.
Payment: $60 hourly rate
Which would you prefer.. And how would you go about it?
Lessons
1
An AppleId is required, and user must be 13 years old (so amend accordingly the first time you try, or it will fail when you try again!)
A credit card is NOT required. However to get past this step during the AppleID sign up, you MUST do it on the iPod by selecting a free app to install from the App Store. (The option is missing if try from iTunes on iPod or on the computer) horror
2
Patience, perseverance, perspicacity. Get a new gmail account. Use this as the main coalescing point, and use the Chrome interface exclusively. No more trouble. Oh, and never change passwords again ;)
3
Read up on what AppleTV can do ahead of the job. Oh, and use all your cunning obtained from past experience mixed with enthusiasm for the product, hubris for the wonderful outcomes.
