In a printer with an additional main tray, the lower tray rollers change in a snap.
The primary tray rollers, however refuse to come off as there is a plastic cover in the way.. still not sure what it's function is - other than for me to create this post!
The trick is to release the catch and slide the cover to the left. It comes off easily and the rollers can be accessed. (Some say you may need to remove the grey plastic plate below the black plate with one screw - but I could push past that without removing it).
Some helpful photos
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